Parts and Aftersales Services

GroupingAutomotive Sales and Support Services: NQF Level 4

Career path: With the right amount of experience, the Parts and After Sales learner may advance to a position such as Parts Manager.

Overview: Outcome Based Modular training covers both theoretical and practical knowledge. The learner must obtain 147 Credits before this learnership is deemed to be completed.


  • Pre-Requisites: Grade 12 and Employed by a Motor Dealership. A learner will enter into an 18 month contract with his/her employer, MerSETA and the Training Provider.
  • Duration: 36 days
Training Week 1 & 2 Training Week 3 & 4 Training Week 5, 6, 7 & 8
10 Days 10 Days 16 Days
  Before you can start these two weeks you must have completed Week 1 & 2. A 1 month interval is applicable before commencing Week 3 & 4. Final Training for this Course. Before you can start these four weeks you must have completed Week 3 & 4. A 1 month interval is applicable before commencing Week 5, 6, 7 & 8. Upon successful completion of this Learnership, the learner will be issued a MerSETA accredited certificate.

The improvements of Sales Methodology Practises are often not optimised in companies and can affect their sustainability. The Parts and Aftersales Learnership programme teaches all learners the correct way of improving their companies’ revenue by covering the following curriculum:

Topics Covered
Unit Standard 259879: Understand sales organisations
Unit Standard 119676: Sustain customer relations
Unit Standard 242655: Maintain ethical business
Unit standard 259918: Encourage personal development in the work place
Unit standard 242593: Understanding basic finance and money laundering